Risk & disputes
Win the disputes you should never have had.
Layered prevention stops most fraud before authorisation. For the rest, evidence packs assemble themselves and deadlines are tracked for you.
- <40ms
- Fraud decision time
- 3-D Secure 2
- Liability shift
- Auto
- Evidence assembly
- Deadline
- Tracking & alerts
What you get
AI fraud scoring
Device, behavioural, velocity and geolocation signals on every attempt.
Prevention alerts
Network dispute alerts let you refund before a chargeback is filed.
Automated evidence
Transaction, device, delivery and communication records compiled per case.
Representment workflow
Track every case, deadline and outcome with win-rate reporting by reason code.
Most merchants lose disputes on evidence quality, not merit.
Issuers decide on documentation. The platform captures the documentation continuously, so when a case arrives the response is already 90% written.
- Configurable rules: block, review or step-up by amount, geography, MCC or velocity.
- 3-D Secure 2 orchestration that shifts liability without wrecking conversion.
- Dispute alerts from card networks with auto-refund workflows.
- Reason-code playbooks with required evidence per network guideline.
- Chargeback ratio monitoring with early warnings before programme thresholds.
- Post-mortem analytics that feed rule and model tuning each month.
Questions we hear most.
No provider can. Prevention plus alerts materially reduces volume, and structured representment improves the outcome of the cases that remain.
Related solutions.
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